Privacy Policy

About This Policy

True Line Edgewater Concrete ("we", "us", or "our") operates the website located at edgewaterconcrete.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using the Site or contacting us, you agree to the practices described here.

If you have questions about this policy, contact us at quotes@edgewaterconcrete.com.

Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on the Site, we collect the information you submit. This may include your name, phone number, email address, property address, and a description of your project. We only collect what you choose to provide.

Information collected automatically

When you visit the Site, certain information is collected automatically by our web hosting and analytics tools. This includes your IP address, browser type, device type, pages visited, time spent on pages, and the page you came from. This information does not identify you personally.

Cookies

The Site may use cookies - small text files stored on your device - to help the site function properly and to understand how visitors use it. You can set your browser to refuse cookies, though some features of the Site may not work as expected if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, or other inquiries
• Schedule appointments and follow up on project discussions
• Improve the content and performance of the Site
• Understand how visitors find and use the Site so we can make it more useful
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Third-Party Services

The Site may use third-party tools such as form processing services and analytics platforms. These services may collect information according to their own privacy policies. We select tools from reputable providers, but we are not responsible for the data practices of third-party services. Where our contact forms are powered by a third-party provider, submissions are processed according to that provider's terms as well as ours.

Data Retention

We retain contact information submitted through the Site for as long as necessary to respond to your inquiry and maintain a reasonable business record. We do not keep information indefinitely. If you would like us to delete information you have submitted, contact us at quotes@edgewaterconcrete.com and we will act on your request promptly.

Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete information you have submitted
• Opt out of any marketing communications we send

To exercise any of these rights, email us at quotes@edgewaterconcrete.com. We will respond within a reasonable time.

Children

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through the Site, please contact us and we will remove it.

Security

We take reasonable steps to protect the information submitted through the Site from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of any information you send to us.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Site after changes are posted means you accept the updated policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, reach out to us directly: